Legal
Shipping & Returns
Shipping
Orders are dispatched within 5 business days after receipt of payment.
Available destinations and shipping costs are shown during checkout.
The estimated delivery period will be shown before you order or in your order confirmation. Estimated delivery times are indicative and not guaranteed.
We remain responsible for the product until it has been delivered to you.
If a package appears to be lost or arrives damaged, contact us at GrandTour@runthenetherlands.com
Returns
You have 14 days after receiving your book to tell us that you wish to withdraw from your purchase.
After notifying us, you have another 14 days to return the book.
To start a return, use the Cancel / withdraw from an order function on our website or send email: GrandTour@runthenetherlands.com
Once your withdrawal has been processed, we refund the purchase price and, when the complete order is returned, the cost of standard outbound delivery.
Please keep proof of postage until your return has been completed.
Withdrawal form
You may use this form, but you do not have to.
Email: GrandTour@runthenetherlands.com
I hereby notify you that I withdraw from my purchase agreement with the following details:
Order number: ____________________
Ordered on: ______________________
Received on: _____________________
Name: ___________________________
Address: _________________________
Date: ____________________________
